The Community Health Worker (CHW) is responsible for helping community members, patients and their families access and navigate community services and resources and adopt healthy behaviors. The CHW supports providers and team members through an integrated approach to care management and community outreach. Activity will promote, maintain and improve individual and community health. The CHW provides social support and informal counseling, individual and group health education and advocacy for individuals and community health needs. Providing community and home visits are required.
M Health Fairview has an opening for a CHW to join our Behavioral Health Home team to support our M Health Fairview clinics. Behavioral Health Home is an integrated team-based model that supports the health and wellness for patients with chronic mental health and physical health conditions. The CHW works closely with the Behavioral Health Clinician, Social Work Care Coordinator, and the Primary Care Provider to support patients in achieving their health and wellness goals, support care transitions, and improves health outcomes for our patients in the community, clinic, and patients home.
Responsibilities/Job Description
Responsibilities
Provide Direct Services
Promote wellness by providing culturally appropriate health information to providers, patients and/or community members in the community, clinic, and home environment
Provide individual social and health care support
Refer and link to preventive services through health screenings and healthcare information
Conduct health related screenings as assigned
Navigate the health and human services system
Increase access to primary care through culturally competent outreach and enrollment strategies
Make referrals and coordinate services
Teach people the knowledge and skills needed to obtain care
Facilitate continuity of care by providing follow-up
Link patients to and inform them of available community resources
Advocate for individual and community needs
Articulate and advocate needs of community and individuals to others
Be a spokesperson for patients when they are unable to speak for themselves
Involve participants in self and community advocacy
Map communities to help locate and support needed services
Bridge the gap between communities and the health and social service systems
Enhance care quality by aiding communication between health system, patient, and community members to clarify cultural practices
Educate patients / community members about how to use the health care and social service systems
Educate the health and social service systems about patient / community needs and perspectives
Establish better communication processes
Build Individual and Community Capacity
Build individual capacity to achieve wellness
Build community capacity by addressing social determinants of health
Identify individual and community needs
Mentor other CHWs capacity building
Seek professional development (continuing education)
Organization Expectations
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient caregiver in care/decision making
Communicates in a respective manner
Ensures a safe, secure environment
Individualizes plan of care to meet patient needs
Modifies care plan as needed based on population served
Provides patient education based on as assessment of learning needs of patient/caregiver
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with all relevant laws, regulations, and policies
Performs other duties as assigned
Qualifications
Qualifications Required
Community Health Worker Certificate required
Three years experience working as a community health worker, or working on community health projects, programs or initiatives
Community based leadership experience
Demonstrated competency and sensitivity to working with diverse populations
Preferred
College degree in health care, human services or related field
Knowledge of behavioral health conditions
Experience working in a health care setting
Experience teaching or presenting information to groups
Experience with Epic and Microsoft Office
Multicultural healthcare experience or healthcare experience in other countries
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
