Licensed Professional Mental Health Counselor Program Manager
Veterans Affairs, Veterans Health Administration
Location: Sheridan County, Wyoming
Internal Number: 667661700
Program Manager has direct responsibility for the health and safety of Veterans in the Sheridan VA HCS outpatient mental health Behavioral Health Interdisciplinary Program (BHIP). The position includes program management responsibilities which include the operation and management of key clinical programs within Sheridan VA HCS's outpatient mental health programs. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/ Licensure: Persons hired or reassigned to LPMHC positions in the GS-0101 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 Experience, Education, and Licensure: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. AND In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate all of the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. References: VA Handbook 5005, Appendix G43. LICENSED PROFESSIONAL MENTAL HEALTH COUNSELOR QUALIFICATION STANDARD GS-0101, Veterans Health Administration. Physical Requirements: This position provides direct services to patients and their families through casework. Incumbents must be physically and mentally able to efficiently perform the essential functions of the position without hazard to themselves or others. Normal work of the position requires visual acuity (with the ability to read typewritten characters without strain, corrective lenses permitted), keen hearing (aid permitted), clear distinctive speech, and manual dexterity. This position requires potentially moderate levels of lifting and carrying (15-44 pounds). The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment. ["This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until January 31, 2023. The initial cut-off date for referral of eligible applications will be January 31, 2022, with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. The Behavioral Health Interdisciplinary Program (BHIP) Program Manager has direct responsibility for the health and safety of the Veterans participating in the Sheridan VA HCS outpatient mental health programs. This is accomplished primarily through the supervision and monitoring of assigned clinical staff and coordinated task management of administrative staff and the day to day operations in the programs. The outpatient mental health program is a focus of the Uniform Benefits to which veterans are entitled. The outpatient mental health program is a very busy, multi-problematic setting in which issues such as medical or mental health can quickly escalate to a critical level. Additionally, the balancing of resident safety with budgetary concerns is a delicate mixture of clinical concern and knowledge and practical experience. Keen judgments with confidence and effective communication are imperative to the functioning of this position and are a major area of concentration. The incumbent has direct administrative and professional supervision of interdisciplinary staff assigned or annexed to the outpatient mental health programs (e.g. Nurse Practitioners, Secretarial staff, Nurse managers, Licensed Independent Providers, Nursing Staff, Addiction Therapists, and Peer Support Specialists). Responsibilities also include: Considering all factors in assessing the needs of Veterans receiving care in the outpatient mental health clinic. The outpatient program has substance abuse care, dual diagnosis, posttraumatic stress disorder, and serious mental illness programs from which to choose. Coordinating the Quality Improvement Program with the outpatient mental health clinic to enhance performance in the program as well a meet or exceed regulatory agency standards. The incumbent will plan work to be accomplished by clinical staff, groups/classes for Veterans, staff training, to be completed within a designated time frame. The incumbent will assign work based on priorities, consideration of difficulty and the capabilities of the employees. The incumbent will evaluate work performance on a continuous basis, providing oral and written feedback when indicated. The incumbent will give advice, counsel or instructions to employees on work and administrative matters. The incumbent will interview candidates for vacancy positions and recommend appointments. The incumbent will hear and resolve complaints, refer group grievances and serious, unresolved complaints to a higher level. Effect minor disciplinary measures and recommend action for more serious cases. The incumbent counsels Veterans participating in the outpatient mental health services with group and individual interactions specific to PTSD specialty care services. The incumbent makes assessments of the veterans referred and the type and scope of services required by each Veteran with specialty PTSD treatment needs. They use Evidence Based Practice models to provide specialty PTSD treatment. They represent the VA and Mental Health Leadership to the community, residents, families, agencies, legislators, surveying bodies and other VA's. They advise Senior Mental Health Leadership of any issues which need to be resolved on a higher level. Provides educational leadership guidance and consultation to staffs of units to which assigned and identifies and arranges May provide additional clinical supervision to various disciplines and levels of training, including trainees seeking licensure for development and training needs. Serves as a consultant to other medical center staff and trainees, particularly related to the Mental Health Outpatient treatment setting. As necessary, develops and provides in-service education to bring an awareness to the Healthcare System staff of the veterans' perceptions of their healthcare experience, thereby contributing to improved staff understanding and attitude. Work Schedule: Monday- Friday, from 07:30am-16:00pm\nCompressed/Flexible: Not required\nTelework: Not Available\nVirtual: This is not a virtual position\nPosition Title/Functional Statement #:Licensed Professional Mental Health Counselor Program Manager/54590-O\nRecruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.