The Executive Director of Social Work provides leadership and oversight across all social work activities for Cook County Health (CCH). This position will be responsible for the execution of strategic objectives, goals, and managing all clinical and operational activities for the Social Work Services across CCH including establishing metrics, developing evidence-based standards, implementing quality improvement programs to ensure safe quality patient care. Collaborates with multi-disciplinary teams to drive outcomes and will be accountable for departmental strategic and growth plans. Provides clinical supervision for all CCH medical social workers, and ensure care is provided consistent with scope of practice and the evidence-based clinical practices.
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
General Administrative Responsibilities continued
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Anticipates the future, examines the competitive environment, formulates strategic plans, and articulates the short and long-term vision for Social Work services.
Develops programs and policies that reduce health disparities and improve access to health care, especially for vulnerable populations.
Develops tools and resources to enhance social workers' capacity to improve the health of patients, families, and communities.
Plans, promotes, and conducts quality monitoring and enhancement activities; actively involved in advancing clinical outcomes and quality improvements and collaboratively creates effective and ongoing programs to monitor, evaluate, and improve the quality of care and services.
Utilizes the Lean Management principles to develop creative strategies to reduce waste, lower costs while maintaining or enhancing quality.
Collaborates with physicians to develop and foster positive working relationships.
Drives process improvement within the assigned areas to increase employee engagement and provider satisfaction.
Establishes measurable performance goals and objectives for areas of accountability including care coordination services.
Responsible for the development and implementation of programs, projects, and strategic plans.
Prepares and submits reports on a monthly, quarterly, and annual basis to review departmental goals and outcomes.
Leads, monitors and accountable for compliance with various regulatory agencies
Represents areas on various internal and external committees.
Promotes fiscal operations by implementing an effective budgeting and monitoring process in alignment with goals.
Ensures equipment and supplies are being used efficiently and anticipates new needs including capital in preparation for budgets.
Ensures effective recruitment, supervision, development, and retention of all employees within the area.
Engages staff in decision-making and problem-solving processes and ensures evidence-based practices are leveraged to ultimately provide safe cost-effective quality patient care.
Seeks corrective solutions for any issues within the areas and develop action plans in partnership with appropriate stakeholders.
Participates in quality assessment and improvement activities to enhance patient care.
Recommends, develops, and implements policies and procedures ensuring multidisciplinary involvement throughout the process.
Performs other related duties and participates in special projects as assigned
Reports to Chief Nursing Executive
Licensed Clinical Social Worker in the State of Illinois
Master's Degree in Social Work from an accredited college or university
Seven (7) of experience working in the field of medical social work
Five (5) years of leadership experience.
Ten (10) years of experience working in the field of medical social work
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of regulatory and accreditation standards along with federal, state and local codes pertinent to this role.
Knowledge and understanding to provide care based on physical, psycho-social, educational, safety and other appropriate criteria appropriate to the age of the patient.
Knowledge and proficiency of Microsoft Office products.
Excellent interpersonal, verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Maintain confidentiality to all encounters.
Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolutions skills.
Analytical skills for interpreting health regulations and applying them in new policies and procedures.
Ability to identify and solve complex care problems, complex organizational problems.
Ability to work well with leadership, effective communication and administrative skills.
Ability to obtain the cooperation of others, as well as to develop and direct cooperative team activity.
Ability to maintain a professional demeanor and composure when challenged.
Ability to meet appropriate confidentiality standards for protected health information (PHI).
Ability to recognize and respond to emerging needs of the department, staff and patients. Ability to complete case work and case review assessments and implement quality improvement efforts.
Strong attention to detail, accuracy and precision.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER