Behavioral Health Information Associate AdventHealth Shawnee Mission
Location Address: 9100 W. 74th Street, Mission, KS 66204
All the benefits and perks you need for you and your family:
Benefits and Paid Days off from Day One
Employee Referral Program
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
This position consists of three 12-hour shifts per week with three of those shifts within a 6 week period consisting of Behavioral Care Associate shifts.
The Information Associate shifts are from 0800-2030
The Behavioral Care Associate shifts are 0645-1915
Location: 9100 W. 74th street, Shawnee Mission, KS. 66204
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
Under the direction of the Administrative Coordinator and Charge Nurse, the position is responsible for being an effective multi-task oriented individual. The position is responsible for security measures on the unit, including screening visitors via the phone and in person to assure patient confidentiality and minimization of contraband brought on to the unit. Yearly training in crisis intervention is required. Interaction with patients throughout the shift is a regular occurrence. Responsible for calling Security and monitoring the panic button locations when staff require help on the unit. The main job functions include answering incoming phone calls in a timely manner and greeting customers (visitors, physicians and co-workers) with respect and kindness as a representative of AdventHealth Shawnee Mission. Also required is processing of paperwork for admissions and discharges in a timely manner. In addition, this position provides clerical support to the nursing staff, physicians and other members of the Behavioral Health team as well as works on staffing the unit on a daily basis.
The value you’ll bring to the team:
Welcome visitors by greeting them in person or by telephone.
Assist patients by responding to requests and obtaining needed services from physicians, CAs and other team members.
Provide information by answering inquiries, relaying calls, providing directions, and referring inquiries to nursing and physician staff.
Listen attentively and provide information in a way that is respectful and ensures understand.
Maintain a safe and clean working environment by complying with procedures, rules and regulations, adhering to infection control policies.
Preform clerical duties to maintain efficient workflow
The expertise and experiences you’ll need to succeed:
High School Diploma or Equivalent
BCLS obtained through the American Heart Association
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.