These positions are responsible on a Service Area - wide basis for managing the coordination, planning, design development, delivery and evaluation/continuous improvement of out-and in-patient Psychiatry and Addiction Medicine programs and services, including Behavioral Medicine for the medical center(s) and associated outpatient facilities in an entire Service area; managing programs for Addiction Medicine and Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives; providing clinical and administrative direction for licensed professional and ancillary staff.
Essential Functions: - Through subordinate managers/staff, manages the delivery of timely, appropriate, cost-effective and high quality services/programs. - Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care. - Assists Physicians in short and long-range planning of Psych and Addiction medicine programs/services that meet identified needs of members and purchasers within a competitive health care market. - Within an entire Service area, integrates and coordinates psychiatry and chemical dependency programs with other in-and out-patient departments, as well as with community resources. - Achieves a continuum of care within Behavioral Health Care Services. - Maintains liaison with Psychiatry and Addiction Medicine departments at other medical centers as well as with non-Behavioral Health Care departments. - Develops and maintains policies and procedures to meet Behavioral Health Care and organizational, operational, business and strategic goals/objectives. - Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians. - Evaluates the professional clinical practice of staff and provides professional staff with regular/appropriate training, direction and consultation. - Develops systems and methodologies for continuous improvement of programs/ services. - Evaluates effectiveness of programs and services, group therapy designs, and clinical protocols. - Conducts on-going program evaluation and, in concert with the Chief(s) of Service. - Develops/maintains systems and processes for quality and outcomes management/ improvement and for identifying the need for revised and/or new clinical programs/ services. - Develops and implements policies, procedures and systems to ensure customer/ member/patient/purchaser satisfaction and member access within a competitive health care market. - In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues. - Manages an effective human resources management system for staff including labor contract administration and performance evaluation of staff. - Hires, trains/orientates, coaches, disciplines and/or terminates. - In concert with the Chief, maximizes and manages physical, fiscal and human resources and manages/reduces associated costs. - Analyzes departmental volume/workload indicators and evaluates/improves utilization and productivity of staff. - Assures that staff's patient care and work is within scope of practice/licensure/ certification and that delivery of all Behavioral Health Care programs/services conforms to regulatory requirements. - Interprets law to ensure skill mix reflects highest quality of care at a cost-effective price.