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Penn State Health
Harrisburg, Pennsylvania
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Patient Access Representative - Behavioral Health
Job SummaryFull Time Day 8am - 4:30pm; Monday - Friday; REQUIRES: High School Diploma or GED; 1-year related experience preferredJob DutiesResponsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.Responsible for checking patients in for appointments and accurately verifying demographics.Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.Reads and interprets insurance responses.Understands general guidelines and insuranc
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