The Social Work Manager provides leadership for staff and accountability for the development of social services program assigned under Care Management operations. Oversight of these programs would include goals and objectives related to patient experience, personnel management, fiscal resources, performance improvement and interdepartmental coordination/collaboration. He/she serves as a role model and provides clinical expertise to the department staff. The Social Work Manager ensures social work standards of care and scope of practice are met consistently.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Demonstrates commitment to PIH Health’s philosophy of care, values, mission statement and organizational culture.
• Clinical expertise within social work and case management.
• Demonstrates knowledge and understanding of the End-of-life continuum and the benefit PIH Health provides within the integrated delivery system.
• Experience with PI/CQI processes and systems, including demonstrated ability to provide consultation and instruction to social workers regarding their assessment, intervention, planning and evaluation.
• Ability to contribute to staff performance annual evaluation, perform staff annual competencies evaluations, provide staff orientation and training.
• Extensive knowledge with regulatory requirements related to reporting of child/elder abuse, substance use/abuse, child protective custody, adoptions, and other legal requirements.
• Demonstrated skills and experience in the provision, supervision and management of various clinical and social services programs including programs for seniors and persons with disabilities, emergency services and services for adults and families.
• Understands potential impacts and consequences of decision making in situations including interdependencies between departments within the enterprise.
• Demonstrated leadership skills with strong communication skills, verbal, non-verbal and oral.
• Organizational skills and ability to trouble shoot, handle crises and prioritize work effectively in order to address immediate issues in order to successfully reach established goals and objectives.
• Independent performer.
• Strong critical thinking and problem solving skills to identify and resolve problems in a timely manner.
• Has full knowledge of Medicare Conditions of Participation; Title 22 regulations of the State of California; Joint Commission standards as related to departments under responsibility.

Required:

• Current California license as Licensed Clinical Social Worker issued by the California Board of Behavioral Science Examiners 
• Accredited Case Management (ACM) certified required or to be obtained within one year of employment in this role.
• Three or more years of work experience in healthcare facility is required.
• Two or more years of leadership experience, preferred.
• Evidence of continuing education.

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

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